Articles

Avolin’s relentless new focus on customer success means we’ve reshaped our approach to Pivotal CRM around a new vision – giving you more access to cloud features and reduced upgrade costs on a path to us becoming a Pivotal cost leader. Our CRM expert Jeff Urkevich dives into the detail.

Reading is on the rise — sales data shows that surprisingly, even Millennials love a printed book. Vision Inventory Management excels in this market, specifically designed to manage replenishment and demand planning for difficult to manage categories such as books and media. Supply chain expert Tim Rentowl takes up the story.

Did you know that energy represents about 19% of total OPEX for a typical office building? Avolin thinks energy awareness should be a year-round activity — and that Verdiem is the perfect tool. Our IT management expert Stuart Featherston explores how it helps finance, facilities and IT achieve key objectives with software that pays back within a year.

Self-service is increasing important for consumers. Gartner predicted that by 2020 customers will manage 85% of their relationship with an enterprise without human interaction. CRM specialist Jeff Urkevich explains how your internal Knowledge Management Solution (KMS) can also empower customers to better serve themselves.

Supply chains are as vital as they are unruly. So what four key components do you need to consider to increase your own readiness – and that of your many supply chain partners – to deal with adversity and the unexpected. Avolin supply chain expert Jeff Urkevich walks you through each in turn and explores why preparedness can make or break your supply chain success.

Verdiem Surveyor provides IT teams with incredible remote access to a school's IT estate. They can remotely wake computers to deploy vital security updates and optimize power management, delivering energy and cost savings in not just one establishment, but across the school district. Stuart Featherston explores why this solution makes the grade.

The super-flexible Pivotal platform is more than just a CRM. It’s adaptable to many of the needs of your business, from the front-line staff to the C suite. Avolin CRM expert Jeff Urkevich explains why so many organizations are running it more like an all-embracing ERP — and why you should too.

Vision Inventory Management is the solution of choice for many global home entertainment brands. Is it time you made the move and started taking advantage of features designed to match buying activity with production decisions/ inventory levels to improve product availability and drive sales? Market specialist Duncan Stark has the answers.

Avolin's future success depends on the success of our customers. So meet Peush Upadhya, our new Vice President of Customer Success. In this video, he introduces our freshly formed Customer Success Management team and explains the major changes that Avolin is making to amplify our focus on customer outcomes and results.