Customer Success Stories

Inventory on target increased from 15% to 90% and Order Lead Time reduced from 32 hours to 5 hours with i-Supply.

Benefits of Pivotal CRM include increased associate productivity, reduced call times and increased conversion of member interactions to member transactions.

Speeding up process with Pivotal CRM allows staff to focus less on mundane manual work and more on exciting and rewarding tasks.

Pivotal CRM is helping save an hour a day for sales people who have longer to focus on high value tasks rather than admin.

This boutique financial institution deployed Pivotal CRM to help improve its customer service, drive up customer retention and increase profitability. We helped them achieve a 41% rise in revenue, a 40% rise in profitability, 11% greater employee satisfaction and an increase in customer retention from 70% to 90%.

This leading aerospace and defense industry innovator deployed Pivotal CRM to streamline manual spreadsheet and Word-based processes that were holding them back. Avolin helped them revolutionize ROI by integrating customer interactions, tasks and to-dos directly into Pivotal CRM and optimize sales team efficiency in responding to opportunities and leads.

Integrating HMC’s systems and business functions through Pivotal CRM has reduced operational risk and improved data integrity through a single process - a significant benefit for an organization that must protect its strong public reputation.

In the past, preparing for a customer visit took a sales person about 20 minutes to 2-3 hours. This is now done within just a few minutes with Saratoga CRM. See how else Saratoga has helped BJB.

With Verdiem, only the necessary computers are targeted for wake instead of CVTC's entire fleet. This targeted approach saves money and energy. CVTC saves approximately 158,000 kWh annually, reducing energy costs 29% and reducing greenhouse gas emissions by 87,000 lbs per year.