This boutique financial institution deployed Pivotal CRM to help improve its customer service, drive up customer retention and increase profitability. We helped them achieve a 41% rise in revenue, a 40% rise in profitability, 11% greater employee satisfaction and an increase in customer retention from 70% to 90%.
This leading aerospace and defense industry innovator deployed Pivotal CRM to streamline manual spreadsheet and Word-based processes that were holding them back. Avolin helped them revolutionize ROI by integrating customer interactions, tasks and to-dos directly into Pivotal CRM and optimize sales team efficiency in responding to opportunities and leads.
When this financial services organization wanted to reduce time-consuming manual PC patching and software updates across their many branches, they deployed Verdiem. Avolin helped them save 200 hours per year on one update activity alone, and wake PCs in an emergency to troubleshoot issues both remotely and outside of office hours.