IT Support Blog Posts

October 2019

Energy Awareness Month Can Lead to Year-Round Savings

By |2019-10-09T13:50:48+00:00October 9th, 2019|IT Support|

With a U.S. national average of 11 cents per kWh, companies spend almost $161 billion on electricity. The Environmental Protection Agency (EPA) reports that one PC left on overnight wastes between $25 and $75 in electricity a year, a large contributor to this spend. Many businesses are becoming more conscious [...]

September 2019

Empowering Customers by Sharing Knowledge: Why Your Organization Needs a Knowledge Management Solution

By |2019-09-18T15:16:43+00:00September 18th, 2019|IT Support|

Time is a valuable commodity. No one wants to spend hours trying to answer a question or resolve an issue. As a result, self-service has become increasing important for today’s consumers. By 2020, Gartner predicts that a customer will manage 85% of their relationship with an enterprise without interacting with [...]

August 2019

Safeguarding Your School District While Saving Money

By |2019-08-14T13:22:26+00:00August 14th, 2019|IT Support|

Back to school is a busy time for everyone. As administrators, teachers and students return to campus, IT teams need to make sure the systems they rely on are secure. Computers in the schools not only provide valuable educational resources, but they also store significant amounts of sensitive information, from [...]

May 2019

Capitalize on Growth by Capturing Knowledge: Why Your Organization Needs a Knowledge Management Solution

By |2019-07-05T10:45:17+00:00May 15th, 2019|IT Support|

According to Benjamin Franklin, "an investment in knowledge pays the best interest."  Lessons learned from past successes, and mistakes, accumulate as an organization expands. This knowledge is powerful; however, it’s often undocumented, difficult to access, and in danger of disappearing. Collecting and sharing information is vital, as it increases the [...]