Part of Customer Relationship Management
This unified, full-featured enterprise CRM has a powerful customer-centric design that coordinates data, processes, and interactions around the customer. It’s the smart way to ensure consistent communication and collaboration across your enterprise, with user-friendly interfaces and well-designed processes helping you provide the best possible customer experience.
Why use this solution?
Onyx makes insight-driven customer engagement simple. Enjoy a holistic, 360º view of every customer and prospect from a single platform spanning customer details, hierarchies, support incidents, sales opportunities, campaigns and contact history. View information, insights and automated workflows as one.
Smart productivity tools
Onyx keeps staff working productively and efficiently with powerful, configurable tools, including data import, record locking, audit logging and much more.
Automate the sales cycle
Gain the vital tools you need to automate and manage the sales process so leads can be tracked from prospect to customer stage. With quoting, forecasting and flexible workflows, you can orchestrate the sales process and free your talented sales team to focus on selling.
CRM on the go
Onyx Mobile lets you keep things moving, accessing the full suite of CRM features on the go from any Android or Apple device. From advanced search and mapping integration to click to call, email, signature capture and much more, it keeps everyone’s day productive.