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Why use this solution?

Simplify IT Support

Solving support issues doesn’t need to be time-consuming or frustrating. With Self-Healing, Self-Service and Assisted Service on one platform, IT teams and users can understand and fix problems fast. Devices can even heal themselves as issues emerge.

Empower your users

Rather than calling the helpdesk and waiting in queue: let users resolve their support issues themselves and quickly get back up and running. Your IT teams are also freed up to work on more complex problems and solve issues faster.

Great business benefits

Self-service support delivers fast and simple resolutions to queries and frees help desk teams to unobtrusively work on devices while they’re in use. It’s a great way to boost user productivity and satisfaction, reducing Average Handle Times and improving First Call Resolution.