Unlocking crucial business knowledge
Knova KM enables your team to resolve customer issues quickly, accurately and cost effectively. Knova grows with your business to provide a central repository of all your critical knowledge. Resolutions to problems and employee knowledge are always available and continuously improved.
Your Customer Experience Cloud includes:
- Keep your teams connected to the right customer information and reimagine your customers' experience with Avolin's customer relationship management solutions. Easily configured to meet your unique workflows, they have the lowest TCO of any comprehensive CRM solution available.
- Reduce support tickets, shrink support costs and improve customer and employee satisfaction with the Avolin Knowledge Management solution. Resolve queries three times as fast during the first interaction.