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Solution highlights

Exceed expectations and reduce costs

Give customer service teams consistent access to vital information, revolutionizing customer experience, streamlining processes and reducing costs. By centrally capturing call data, insight is retained even when agents leave, keeping customer satisfaction high.

More first call fixes, fewer escalations

An increase in first call fix rates means dramatically fewer issue escalations to costly support channels, a reduction in support ticket numbers and significant savings for you. You can also keep valuable resources focused on higher return tasks.

Empowering self-service

Let customers self-serve, leveraging information and knowledge to resolve their own issues faster, lowering costs and increasing satisfaction levels. It’s better for your reputation and your bottom line.

Customer Experience Cloud

  • Customer Relationship Management

    Customer Relationship Management

    Keep your teams connected to the right customer information and reimagine your customers' experience with comprehensive Avolin CRM solutions. Easily configured to meet your unique workflows with the lowest TCO of any comprehensive CRM solution in the market.

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